Contact Us at 616-949-7370

Siegel Jewelers Privacy Policy

At Siegel Jewelers, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services.

1. Information We Collect
We may collect the following information when you provide it to us in-store or through our SMS services:

  • Name

  • Phone number

  • Email address (if provided)

  • Purchase history and preferences

  • Any other information voluntarily provided to us

2. How We Use Your Information
We use the information collected for the following purposes:

  • To provide updates on repairs, custom orders, and purchases

  • To send promotional offers and store updates

  • To respond to customer service inquiries

  • To improve our products and services

  • To comply with legal obligations

3. How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our safeguards include:

  • Secure data storage systems

  • Limited access to personal data

  • Regular monitoring for security vulnerabilities

4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our business, such as SMS providers, under strict confidentiality agreements.

5. Your Choices and Rights
You have the right to:

  • Opt out of promotional SMS messages by replying "STOP" to any message

  • Request access to the personal information we hold about you

  • Request correction or deletion of your personal data, subject to legal obligations

6. Retention of Your Information
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Third-Party Links
Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy
Siegel Jewelers reserves the right to update this policy at any time. Changes will be posted on our website with an updated effective date.

9. Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:

Siegel Jewelers
2845 Lake Eastbrook Blvd
 616-949-7370
 gems@siegeljewelers.com

Thank you for trusting Siegel Jewelers with your information.